Customer Service

At Pan Peer, we’re dedicated to providing you with exceptional service and support. Your satisfaction is our top priority, and we’re here to ensure that your shopping experience is as smooth and enjoyable as possible. Whether you need help with an order, have questions about a product, or simply want to give feedback, our customer service team is ready to assist you.

How Can We Assist You?

1. Order Assistance:
Need help with your order? Whether you’re tracking a shipment, making changes, or have a question, we’re here to provide prompt and efficient support. Just contact us with your order number, and we’ll take care of the rest.

2. Shipping & Delivery:
Pan Peer offers reliable shipping options to get your purchases to you quickly and safely. For detailed information on shipping rates, delivery times, and international shipping, please visit our Shipping & Delivery page.

3. Returns & Exchanges:
We want you to love your purchase. If for any reason you’re not satisfied, we offer easy returns and exchanges. To start a return or exchange, visit our Returns & Exchanges page for step-by-step instructions.

4. Product Information & Support:
Have a question about a product? Need help with usage or troubleshooting? Our knowledgeable team is here to provide the information and support you need. Reach out to us with any product-related inquiries.

5. Payment & Billing:
Pan Peer accepts a variety of payment methods to make your checkout process as convenient as possible. If you encounter any issues during payment or have billing questions, contact our support team for assistance.

Get in Touch

Our customer service team is available to assist you with any inquiries or concerns. Here’s how you can reach us:

Business Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed

We strive to respond to all inquiries within 24 hours, though response times may vary during peak periods.

Your Feedback is Important

At Pan Peer, we value your feedback and use it to continuously improve our services. Whether you have a suggestion, a compliment, or a concern, we want to hear from you. Your input helps us serve you better.

Thank You for Shopping with Pan Peer!